O cliente já demonstrou interesse. A pergunta é: você sabe conduzir essa oportunidade até a venda?  Aprenda a entender o cliente, apresentar valor, negociar com segurança e conduzir a venda sem depender de desconto.

Jeovanna Bruna

Método Experts do Atendimento

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<h1 data-start="367" data-end="412">Bem-vindo ao M&eacute;todo Experts do Atendimento.</h1>
<p data-start="414" data-end="460">Antes de come&ccedil;ar, eu quero te pedir uma coisa: N&atilde;o assista a este treinamento pensando <strong>apenas</strong> em aprender algo novo.&nbsp;Assista <strong>observando o seu dia a dia.</strong></p>
<p data-start="570" data-end="610">Observe os <strong>clientes</strong> que chegam at&eacute; voc&ecirc;.&nbsp;Observe as <strong>conversas</strong> que acontecem no seu WhatsApp. Observe os <strong>atendimentos</strong> que terminam com um "vou pensar", um "depois eu volto" ou simplesmente desaparecem sem uma resposta.</p>
<p data-start="791" data-end="908">Porque existe uma grande chance de voc&ecirc; estar perdendo vendas <strong>sem perceber </strong>exatamente onde elas est&atilde;o sendo perdidas.</p>
<p data-start="910" data-end="948">E essa &eacute; a proposta deste treinamento.</p>
<p data-start="950" data-end="979">N&atilde;o ensinar f&oacute;rmulas m&aacute;gicas.&nbsp;N&atilde;o ensinar frases prontas.&nbsp;Mas ajudar voc&ecirc; a <strong>enxergar o atendimento de uma forma diferente.</strong></p>
<p data-start="1076" data-end="1184">Ao longo das pr&oacute;ximas aulas, voc&ecirc; vai perceber que muitos<strong> clientes n&atilde;o deixam de comprar </strong>por causa do pre&ccedil;o.</p>
<p data-start="1186" data-end="1275">Eles deixam de comprar porque<strong> faltou dire&ccedil;&atilde;o, confian&ccedil;a e condu&ccedil;&atilde;o </strong>durante o atendimento.</p>
<p data-start="1277" data-end="1310">Por isso, meu conselho &eacute; simples:&nbsp;<strong>N&atilde;o espere</strong> terminar o curso para come&ccedil;ar a aplicar.&nbsp;Use o pr&oacute;ximo cliente.&nbsp;A pr&oacute;xima conversa.&nbsp;O pr&oacute;ximo atendimento.</p>
<p data-start="1434" data-end="1483">Porque &eacute; na <strong>pr&aacute;tica</strong> que a transforma&ccedil;&atilde;o acontece.</p>
<p data-start="1485" data-end="1510">E lembre-se de uma coisa: <strong data-start="1512" data-end="1601">Voc&ecirc; n&atilde;o precisa de mais clientes. Precisa parar de perder os que j&aacute; chegam at&eacute; voc&ecirc;.</strong></p>
<p data-start="1603" data-end="1630">Nos vemos na primeira aula.</p>
<p data-start="1632" data-end="1650"><strong data-start="1632" data-end="1650">Jeovanna Bruna.</strong></p>
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